Frequently Asked Questions

Everything you need to know about shopping with Eid Deals.

Are all electronics sold on Eid Deals original and brand new?

Yes, we guarantee that all products including smartphones, laptops, and accessories are 100% authentic, brand new, and come in original manufacturer packaging.

What is the standard delivery time for my order?

Standard shipping typically takes 3-5 business days. During peak Eid sale periods, delivery may take up to 7 business days due to high order volumes.

Do my electronic purchases come with a warranty?

Most of our electronic items come with a standard 1-year manufacturer warranty. Specific warranty details can be found on the individual product pages.

What is your return policy for defective items?

We offer a 7-day easy return policy for any technical defects or shipping damages. Please ensure the item is returned with all original accessories and packaging.

Which payment methods do you accept?

We accept all major credit and debit cards, secure bank transfers, and Cash on Delivery (COD) for eligible locations.

Can I track my order after it has been shipped?

Once your order is dispatched, you will receive an email and SMS with a tracking number and a link to monitor your shipment in real-time.